Tell us what happened
Share the basic details about what happened. It takes about five minutes, and nothing you submit is shared without your permission.
Case intake now open
If a landlord, pet screening company, airline, or business treated you unfairly because of your service dog or emotional support animal, our legal team reviews every complaint for free, and is able to take action to enforce your rights.
No Pets Permitted
ESA Letter Denied
Service Dog Rejected
Choose the situation that best describes your experience.
Restaurants, stores, hotels, airlines, transportation, and other public places.
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Pet fees, deposits, accommodation denials, and housing discrimination.
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Screening delays, document demands, repeated requests, or improper denials.
Tell us what happened →How it works
Share the basic details about what happened. It takes about five minutes, and nothing you submit is shared without your permission.
Our expert legal team reviews your complaint, the organization involved, your documents, and the applicable state and federal laws.
We explain your options and how we may be able to help. We have resolved hundreds of cases enforcing the rights of assistance animal handlers.
Your service animal is not a privilege someone gets to grant you.
Everyone deserves a place to call home, a seat at the table, and a way to travel. We believe in fairness, accessibility, and the bond between people and the animals they depend on.
Our commitment
We fight for people who were treated unfairly because of a service dog or emotional support animal. A real person reads every complaint and helps you understand what comes next.
Not a favor a business grants you.
Every case gets a human reader.
Every complaint gets a real next step.
We follow through past the first letter.
Ready when you are
It takes about five minutes. There is no fee to submit your complaint.
