Denied access to an establishment with your service dog? Kicked off a flight? What can you if your service dog is denied entrance to a rental property?

If your service dog is not permitted in your rental property, or you and your dog are denied access to just about anywhere, you can file a complaint online through several channels:

1. U.S. Department of Housing and Urban Development (HUD)

• Fair Housing Act (FHA): HUD enforces the Fair Housing Act, which protects the rights of individuals with disabilities to have service animals in their homes, even in properties with “no pets” policies.
• How to File a Complaint: You can file a complaint directly through the HUD website using their online form. You can also download a form to mail in or call the HUD complaint hotline at 1-800-669-9777.
• HUD Complaint Portal: File a Complaint

2. U.S. Department of Justice (DOJ)

• Americans with Disabilities Act (ADA): If your complaint involves discrimination in housing provided by state or local governments, you may also file a complaint with the DOJ under the ADA.
• How to File a Complaint: Complaints can be submitted online through the ADA.gov website.
• DOJ Complaint Portal: File an ADA Complaint

3. State Civil Rights or Fair Housing Agencies

• Many states have their own agencies that handle fair housing complaints, which may offer additional resources or a more localized approach. You can usually file a complaint through your state’s civil rights or housing department’s website.

4. Local Legal Aid or Advocacy Groups

• Consider reaching out to local legal aid organizations or disability rights advocacy groups for assistance with filing a complaint and navigating the process.

Filing a complaint through these channels will initiate an investigation into whether your rights under the Fair Housing Act or the Americans with Disabilities Act have been violated.